Building A Successful Service Business

By Marissa Velazquez


Building a successful service business takes a lot of hard work. This work comes in several forms not the least of which is customer satisfaction. Services oriented businesses are created to provide specific things to their clients to make the customer's life easier. Some of these companies are dedicated to individual clients while others deal with other companies or with both.

As the world moves towards a more technologically advanced service economy the services sector becomes the most profitable arena available for the new entrepreneur. The population is now able to avail themselves of services that enable them to spend more time with family. By providing competent results your customers will return to you again and again.

You can keep start up expenses low if you are able to use your home as operations central. By not having the extra costs of rent and utilities you will be able to use your assets for other things such as supplies and equipment. Some services require years of expensive education and almost demand an office atmosphere such as doctors or attorneys.

Many personal services providers have begun bringing their skills to the customer. These trades may include pet grooming, personal trainers or perhaps even photographers. This is especially true with the social services branch of this field. The concept of having day care or of getting evaluations of an aging parent in the safety of your home appeals to many.

There are two things you must adhere to in this field. You must know how to do the work offered and keep up on changing technologies in the practice. The second thing to remember is that your customers are your life blood. You cannot treat them as less than important and expect a return call or a reference to a friend. Word of mouth referrals are the best advertisement you can get.

Marketing is also important to understand. If you are offering personal services for your clients it would be foolish to market to the businesses in your area. Conversely you do not want to deliver fliers door to door if you are considering operating services designed to appeal to companies in the area. The other issues in marketing are that they are intangible, perishable and cannot be separated from the providers.

As society becomes more affluent and lives longer the services offered must change with the needs. Even though many of these markets seem never to change they eventually will conform to progress. Consumers can afford to employ services based people to do the things they no longer have time or desire to do.

Whether you are building a service business for the individual, another company or the technological market there are customers out there waiting for your services. Services are a broad spectrum of society today. Doctors and lawyers as well as nannies and housekeepers are dependent upon the public to support their businesses. The key factors to be aware of are good services and return customers.




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